First things first – your privacy is important to us. That might be the kind of thing all these notices say, but we mean it. You place your trust in us by using the MOCC’s services and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers’ best interest and we are transparent about the processing of your personal data.
This page describes how we use and process your personal data, provided in a readable and transparent manner. It also tells you what rights you can exercise in relation to your personal data (such as the right to object) and how you can contact us. Please also read our Cookie Statement, which tells you how marketovertoncricketclub.co.uk uses cookies and other similar technologies.
This single privacy statement applies to any kind of customer information we collect through all of the above platforms or by any other means connected to these platforms (such as when you contact us by email).
We might amend the Privacy Statement from time to time, so we recommend you visit this page occasionally to make sure you know where you stand. If we make any changes to the Privacy Statement that will have an impact on you (for example, if we intend to process your personal data for other purposes than previously communicated), we’ll notify you of these changes before the new activities begin.
And now, the sad but necessary bit: If you disagree with this Privacy Statement, you should discontinue using our services.
Terms we use in this Privacy Statement
‘Event’ means the various different products and services that can be ordered, acquired, purchased, bought, paid, rented, provided, reserved, combined, or consummated by you from MOCC.
‘Event Service’ means the online purchase, order, (facilitated) payment or reservation service as offered or enabled by marketovertoncricketclub.co.uk in respect of various products and services as from time to time made available by the MOCC on the platform.
‘Event Reservation’ means the order, purchase, payment, booking or reservation of an event.
What kind of personal data does the MOCC collect?
When you use our services there are certain things we ask for. This is typically routine information – your name, preferred contact details, the names of the people attending an event with you and your payment information. You might also decide to submit additional information related to your upcoming Event (for example, your anticipated arrival time).
In addition to this, we also collect information from the computer, phone, tablet or other device you use to access our services. This includes the IP address, the browser you’re using and your language settings. There are also situations in which we receive information about you from others or when we automatically collect other information.
Why does MOCC collect and use your personal data?
The main reason we ask you for personal details is to help you organise your online Event Reservations and ensure you get the best service possible.
We may also use your personal data to contact you about the latest deals, special offers and other products or services we think you might be interested in. There are other uses, too. If you’d like to find out what they are, read on for a more detailed explanation.
How does MOCC share your data with third parties?
We sometimes involve other parties to provide you with the the MOCC services. This includes, for example, financial institutions, and in some cases, if we’re required to by law, we might share your data with governmental or other authorities.
Below, we go into more detail about how the information you share with us is used and exchanged with these parties.
How does MOCC make use of social media?
The use of social media may be integrated into theblackbullmarketoverton.co.uk services in various ways. These may involve us collecting some of your personal data or the social media provider receiving some of your information. If you’d like to learn more about how this information is used and exchanged, read on.
What security and retention procedures does MOCC put in place to safeguard your personal data?
We have implemented a range of procedures to prevent unauthorised access to, and the misuse of, personal data that we process.
How does MOCC treat personal data belonging to children?
Unless indicated otherwise, we only process information about children with the consent of their parents or legal guardians, or when the information is shared with us by the parents or legal guardians themselves.
How can you control the personal data you’ve given to MOCC?
You have the right to review the personal data we keep about you at any time. You can request access to or deletion of your personal data by contacting us at info@marketovertoncricketclub.co.uk
Who is responsible for the processing of personal data on the MOCC website?
MOCC controls the processing of personal data for the provision of its services.
What kind of personal data does MOCC collect?
Depending on the law that applies to you, we might be required to provide some additional information. MOCC collects and uses information you provide to us when you make an Event Reservation. You are (at a minimum) asked for your name and email address. We may also ask for your telephone number to comply with Covid-19 regulations.
Depending on the Event Reservation, we may also ask for your home address, telephone number, payment information, date of birth, the names of the people coming with you and any preferences you might have for your Event (such as dietary or accessibility requirements).
You might also be invited to write reviews to help inform others about the experiences you had on your Event.
If you create a user account, we’ may also store your personal settings, uploaded photos, and reviews of previous bookings. This saved data can be used to help you plan and manage future Event Reservations or benefit from other features only available to account holders (such as incentives or other benefits).
We may offer you referral programs or sweepstakes, and participating in these will mean providing us with relevant personal data.
Personal data you give us about others.
Of course, you might not simply be making an Event Reservation for yourself. You might be attending an Event with other people or making a reservation on someone else’s behalf. In both those scenarios, you will provide their details as part of the Event Reservation.
In some cases, you might use this website to share information with others. This can take the form of sharing a wishlist or participating in a referral programme, as described when you use the relevant feature.
At this point, we have to make it clear that it’s your responsibility to ensure that the person or people you have provided personal data about are aware that you’ve done so, and that they have understood and accepted how MOCC uses their information (as described in this Privacy Statement).
Personal data we collect automatically
Whether or not you end up making an Event Reservation, when you visit our website we may automatically collect certain information. This includes your IP address, the date and time you accessed our services, and information about your computer’s hardware and software (such as the operating system, the internet browser used, software/application version data and your language settings). We may also collect information about clicks and which pages have been shown to you.
If you’re using a mobile device, we may collect data that identifies the device, as well as data about your device-specific settings and characteristics and other system activity.
Why does MOCC collect and use your personal data?
We use the information collected about you for a variety of purposes. Your personal data may be used in the following ways:
Event Reservations: First and foremost, we use your personal data to complete and administer your Event Reservation. This includes sending you communications that relate to your Event Reservation, such as confirmations, modifications and reminders.
Marketing activities: We may use your information for marketing activities. These activities include:
Using your contact information to send you regular news about MOCC events, products and services. You can unsubscribe from email marketing communications quickly, easily and at any time. All you need to do is click on the ‘Unsubscribe’ link included in each newsletter or other communication.
Based on your information, individualised offers might be shown to you on third-party websites/apps (including social media sites) and the content of the site displayed to you might be personalised. These could be offers that you can book directly on the theblackbullmarketoverton.co.uk website or other third-party offers or products we think you might find interesting.
When you participate in other promotional activities (such as sweepstakes, referral programmes or competitions), relevant information will be used to administer these promotions.
Communicating with you: There might be other times when we get in touch, including by email, by post, by phone or by texting you. Which method we choose depends on the contact information you’ve previously shared.
We process the communications you send to us. There could be a number of reasons for this, including:
Responding to and handling any requests you have made.
When you use our services, we might send you a questionnaire or invite you to provide a review about your experience with MOCC.
We may also send you other material related to your Event Reservations, such as how to contact MOCC if you need assistance and information that we feel might be useful to you in planning or getting the best out of your Event. We might also send you material related to upcoming Event Reservations or a summary of previous Event Reservations you made through MOCC.
Even if you don’t have an upcoming Event Reservation, we may still need to send you other administrative messages, which could include security alerts.
Market research: We sometimes invite our customers to take part in market research. Please see the information that accompanies this kind of invitation to understand what personal data will be collected and how that data is used.
Improving our services: We may also use personal data for analytical purposes and product improvement. This is part of our commitment to making our services better and enhancing the user experience.
In this case, we may use data for testing and troubleshooting purposes, as well as to generate statistics about our business. The main goal here is to get insights into how our services perform, how they are used, and ultimately to optimise and customise our website, making it easier and more meaningful to use. As much as possible, we strive to use pseudonyms for this analytical work.
Customer reviews and other related information: During and after your Event, we might invite you to submit a review. We can also make it possible for the people you attended the Event with or whom you’ve booked a reservation for to do this instead. This invite may ask for information about the Event and the service provided by MOCC.
By completing a review, you’re agreeing that it can be displayed on, for example, the relevant Event information page on our website, or on our social media accounts and social media apps. This is to inform other people about the quality of the Event Service you used.
Promotion of a safe and trustworthy service: To create a trustworthy environment for you and the people you bring with you to your Event, we might use personal data to detect and prevent fraud and other illegal or unwanted activities.
Similarly, we might use personal data for risk assessment and security purposes, including the authentication of users and reservations. When we do this we may have to stop or put certain Event Reservations on hold until we’ve finished our assessment.
Legal purposes: Finally, in certain cases, we may need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance or to comply with lawful requests from law enforcement.
Providing your personal data to MOCC is voluntary. However, we may only be able to provide you with certain services if we can collect some personal data. For instance, we can’t process your Event Reservation if we don’t collect your name and contact details.
If we use automation to process personal data which produces legal effects or significantly affects you, we will always implement the measures required to safeguard your rights and freedoms. This includes the right to obtain human intervention.
To process your personal data as described above, we rely on the following legal bases:
As applicable, MOCC relies on the legal basis that the processing of personal data is necessary for the performance of a contract, specifically to finalise and administer your Event Reservation.
If the required personal data is not provided, MOCC cannot finalise the Event Reservation, nor can we provide customer service. MOCC relies on its legitimate commercial business interest to provide its services, to prevent fraud and to improve its services.
When using personal data to serve MOCC’s interest, MOCC will always balance your rights and interests in the protection of your personal data against MOCC’s rights and interests. MOCC also relies, where applicable, on compliance with legal obligations (such as lawful law enforcement requests).
Finally, where needed under applicable law, MOCC will obtain your consent prior to processing your personal data, including for email marketing purposes or as otherwise required by law.
If you wish to object to the processing of your data please contact: info@marketovertoncricketclub.co.uk
How does the Black Bull make use of social media?
We use social media to promote our products and services and to advertise, improve and facilitate our own services.
Note that the use of social media features can result in the exchange of personal data between MOCC and the social media service provider, as we describe below. You are free not to use any of the social media features available to you.
We have integrated social media plugins into the MOCC website. This means that when you click on one of the buttons (such as Facebook’s ‘Like’ button), certain information is shared with these social media providers.
If you’re logged into your social media account at the same time, your social media provider may relate this information to your social media account. Depending on your settings, they might also display these actions on your social media profile, to be seen by others in your network.
Your social media provider will be able to tell you more about how they use and process your data when you connect to marketovertoncricketclub.co.uk through them. This can include combining the personal data they collect when you use our website through them with information they collect when you use other online platforms you have also linked to your social media account.
What security and retention procedures does MOCC put in place to safeguard your personal data?
We have procedures in place to prevent unauthorised access to, and the misuse of, personal data.
We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorised personnel are permitted to access personal data in the course of their work.
We’ll keep your personal data for as long as we think it’s necessary to enable you to use our services or to provide our services to you (including maintaining your MOCC user account, if you have one), to comply with applicable laws, resolve any disputes and otherwise to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we keep about you is covered by this Privacy Statement.
How does the Black Bull treat personal data belonging to children?
We’ll never collect their data unless it’s provided by (and with the consent of) a parent or guardian. The limited cases we might need to collect data include as part of a reservation, the purchase of other services, or in other exceptional circumstances (such as features addressed to families). Again, this will only be used and collected as provided by a parent or guardian and with their consent.
If we become aware that we’ve processed the information of a child under 16 years old without the valid consent of a parent or guardian, we will delete it.
How can you control the personal data you’ve given to MOCC?
We want you to be in control of how your personal data is used by us. You can do this in the following ways:
You can ask us for a copy of the personal data we hold about you,
You can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you. As explained below, you can make some of these changes yourself when you have a user account,
In certain situations, you can ask us to erase, block, or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal data,
In certain situations, you can also ask us to send the personal data you have given us to a third party,
Where we are using your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law, and
Where we process your personal data based on legitimate interest or the public interest, you have the right to object to that use of your personal data at any time, subject to applicable law.
We rely on you to make sure that your personal information is complete, accurate and current. Please do let us know about any changes to, or inaccuracies in, your personal information as soon as possible.
If any of the personal data we have about you isn’t accessible through our website, you can send us a request (which won’t cost you anything).
If you want to exercise your right of access or erasure please email us at info@marketovertoncricketclub.co.uk For any requests relating to this Privacy Statement, to exercise any of your other rights, or if you have a complaint, please contact us. You can also contact your local data protection authority.
If you’d like to object to your personal data being processed on the basis of legitimate interest and there’s no way to opt out directly, please contact us.
Who is responsible for the processing of personal data via marketovertoncricketclub.co.uk and how to contact us?
MOCC controls the processing of personal data, as described in this Privacy Statement, except where explicitly stated otherwise.
If you have any questions about this Privacy Statement, or about our processing of your personal data, please contact us and we’ll get back to you as soon as possible.
For questions about a reservation, please contact us.
Requests from law enforcement should be submitted using the Law Enforcement process.
Cookie statement
Whenever you use our online services or visit our website, we use cookies and other online tracking technologies (which we’ll also refer to as ‘cookies’ for the purpose of this Cookie Statement).
Cookies can be used in various ways, including to make the marketovertoncricketclub.co.uk website work, to analyse traffic, or for advertising purposes.
What are cookies and online tracking technologies?
A web browser cookie is a small text file that websites place on your computer’s or mobile device’s web browser.
These cookies store information about the content you view and interact with, in order to remember your preferences and settings or analyse how you use online services.
Cookies are divided into ‘first party’ and ‘third party’:
First party cookies are the cookies served by the owner of the domain – in our case that’s MOCC. Any cookie we place ourselves is a ‘first party cookie’.
Third party cookies are cookies placed on our domains by trusted partners that we’ve chosen to allow to do so. These can be social media partners, advertising partners, security providers and more.
And they can be either ‘session cookies’ or ‘permanent cookies’:
Session cookies only exist until you close your browser, ending what is called your ‘session’. They are then deleted.
Permanent cookies have a range of different lifespans and stay on your device after the browser is closed. On the theblackbullmarketoverton.co.uk platform, we try to only serve permanent cookies (or allow permanent cookies to be served by third parties) that have a limited lifespan. However, for security reasons, or in other exceptional circumstances, we might sometimes need to give a cookie a longer lifespan.
Web browser cookies may store information such as your IP address or another identifier, your browser type, and information about the content you view and interact with on digital services. By storing this information, web browser cookies can remember your preferences and settings for online services and analyse how you use them.
Alongside cookies, we may also use tracking technologies that are very similar. Our website, emails and apps may contain small transparent image files or lines of code that record how you interact with them. These include ‘web beacons’, ‘scripts’, ‘tracking URLs’ or ‘software development kits’ (known as SDKs):
Web beacons have a lot of different names. They might also be known as web bugs, tracking bugs, tags, web tags, page tags, tracking pixels, pixel tags, 1×1 GIFs or clear GIFs.
In short, these beacons are a tiny graphic image of just one pixel that can be delivered to your device as part of a web page request, in an app, an advertisement or an HTML email message.
They can be used to retrieve information from your device, such as your device type or operating system, your IP address, and the time of your visit. They are also used to serve and read cookies in your browser or to trigger the placement of a cookie.
Scripts are small computer programs embedded within our web pages that give those pages a wide variety of extra functionality. Scripts make it possible for the website to function properly. For example, scripts power certain security features and enable basic interactive features on our website.
Scripts can also be used for analytical or advertising purposes. For example, a script can collect information about how you use our website, such as which pages you visit or what you search for.
Tracking URLs are links with a unique identifier in them. These are used to track which website brought you to the Booking.com website or app you’re using. An example would be if you click through from a social media page or search engine.
All these tracking technologies are referred to as ‘cookies’ here in this Cookie Statement.
How are cookies used?
Cookies may be used to collect information, including:
IP address
Device ID
Viewed pages
Browser type
Browsing information
Operating system
Internet service provider
Timestamp
Whether you have responded to an advertisement
A referring URL
Features used or activities engaged in on the website/apps
They allow you to be recognised as the same user across the pages of a website, across devices, between websites . When it comes to purpose, they are divided into three categories – functional cookies, analytical cookies and marketing cookies.
Functional cookies
These are cookies required for our websites and apps to function and they must be enabled in order for you to use our services.
Functional cookies are used to create technologically advanced, user-friendly websites and apps that adapt automatically to your needs and preferences, so you can browse and book easily. This also includes enabling essential security and accessibility features.
More specifically, these cookies:
Enable our website and apps to work properly, so you can create an account, sign in, and manage your bookings.
Remember your selected currency and language settings, your past searches and other preferences to help you use our website and apps efficiently and effectively.
Remember your registration information, so that you don’t have to retype your login credentials each time you visit our website. (Don’t worry, passwords will always be encrypted.)
Analytical cookies
These cookies measure and track how our website and apps are used. We use this information to improve our website, apps and services.
More specifically, these cookies:
Help us understand how visitors and customers like you use marketovertoncricketclub.co.uk
Help improve our website and communications to make sure we’re interesting and relevant.
Allow us to find out what works and what doesn’t on our website.
Help us understand the effectiveness of advertisements and communications.
Teach us how users interact with our website after they have been shown an online advertisement, including advertisements on third-party websites.
The data we gather through these cookies can include which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, which emails you have opened and acted upon, and date and time stamp information. It also means we can use details about how you’ve interacted with the site, such as the number of clicks you make on a given screen, your mouse movements and scrolling activity, the search words you use and the text you enter into various fields.
Marketing cookies
These cookies may be used by MOCC to gather information about you over time, across multiple websites, applications, or other platforms.
Marketing cookies help us to decide which products, services and interest-based advertisements to show you, both on and off our website and apps.
More specifically, these cookies:
Categorise you into a certain interest profile, for instance, on the basis of the websites you visit and your click behaviour. We may use these profiles to display personalised content.
Display personalised and interest-based advertisements. This is called ‘retargeting’ and is based on your browsing activities, such as the events, services or products you’ve been searching for and viewed and the prices you’ve been shown. It can also be based on your shopping habits or other online activities.
Retargeting ads can be shown to you both before and after you leave marketovertoncricketclub.co.uk as their purpose is to encourage you to browse or return to our website. You might see these ads on websites, in apps or in emails.
Integrate social media into our website and apps. This allows you to like or share content or products on social media such as Facebook, Instagram, YouTube, Twitter, Pinterest, Snapchat and LinkedIn.
These ‘like’ and ‘share’ buttons work using pieces of code from the individual social media providers, allowing third party cookies to be placed on your device.
These cookies can be purely functional, but they can also be used to keep track of which websites you visit from their network, to build a profile of your online browsing behaviour and to show you personalised ads. This profile will be partly built using comparable information the providers receive from your visits to other websites in their network.
To read more about what social media providers do with your personal data, take a look at their cookie and/or privacy statements: Facebook (includes Instagram, Messenger and Audience Network), Snapchat, Pinterest and Twitter. Be aware that these statements may be updated from time to time.
What are your choices?
To learn more about cookies and how to manage or delete them, visit allaboutcookies.org or the help section of your browser.
In the settings for browsers like Safari, Firefox or Chrome, you can choose which cookies to accept and which to reject. Where you find these settings depends on which browser you use:
Cookie settings in Chrome
Cookie settings in Firefox
Cookie settings in Safari
If you choose to block certain functional cookies, you may not be able to use some features of our services.
You can also opt-out of certain cookies:
Analytics: To prevent Google Analytics from collecting analytical data on certain browser types visit the following link: Google Analytics Opt-out Browser Add-on (only available on desktop).
Members of the NAI and IAB adhere to industry standards and codes of conduct and allow you to opt out of behavioural advertising.
Visit www.networkadvertising.org to identify NAI members that may have placed advertising cookies on your computer. To opt out of any NAI member’s behavioural advertising programme, just check the box that corresponds to that company.
You may also want to visit www.youronlinechoices.com or www.youradchoices.com to learn how to opt out of customised ads.
It’s possible that your mobile device allows you to limit information sharing for retargeting purposes through its settings. If you choose to do so, it’s good to be aware that opting out of an online advertising network doesn’t mean you’ll no longer see or be subject to online advertising or marketing analysis. It just means that the network you’ve opted out from will stop delivering ads that are tailored to your web preferences and browsing patterns.
Some websites have ‘Do Not Track’ features that allow you to tell a website not to track you. We’re currently unable to support ‘Do Not Track’ browser settings.
How to contact us
If you have any questions about this cookie statement, please send an email to marketovertoncricketclub.co.uk
Our cookie statement may also be updated from time to time. If these updates are substantial, particularly relevant to you or impact your data protection rights, we’ll get in touch with you about them. However, we recommend that you visit this page regularly to stay up to date with any other (less substantial or relevant) updates.